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Huge Candle Crystal Chandelier for High-celing

Huge Candle Crystal Chandelier for High-celing

 (15 Reviews)

SKU:LA-3103

Regular price £1,639.00
Regular price £1,639.00 Sale price
SAVE Sold out
 
 
 
Huge Candle Crystal Chandelier for High-celing

Huge Candle Crystal Chandelier for High-celing

Regular price £1,639.00
Regular price £1,639.00 Sale price
SAVE Sold out

Note:
* Please check the size of the chandelier before ordering, just to ensure that it will be suitable for your room.
* Please note that the lamp comes in separate parts will need basic assembly, and professionals would be highly recommended.
* If you receive unqualified or damaged products, please contact us timely and we will handle it immediately. We are committed to providing the best service for every customer. 

Voltage: 110V-120V/ 220V-240V
Material: Crystals, Metal
Light Fixture Form: Chandelier
Style: ‎Luxury
Light Source: LED Bulb, E14
Bulb Included Or Not: Yes
Dimmable: Yes
Sloped Ceiling Adaptable: Yes
Light Direction: Ambient
Irradiation Area: Over 35㎡
Fixture Shape: Candle
Indoor/Outdoor Usage: Indoor
Specific Uses:
Decoration
Application Scenario: Hallway/Foyer/High-ceiling
Hanging Method: Chain
Chain Length: Adjustable, 78.7" Maximum
Warranty:

3 years, 90 days no reason to return

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Delivery Policy

Total Delivery Time = Order Processing Time + Production Time + Shipping Time

The total time a customer will wait for their order to arrive depends on how long it takes for each of these steps to be completed.


Total Delivery Time is the sum of three components:

1. Order Processing Time: This is the time it takes to verify and confirm the order after it has been placed. It usually takes one working day to process it, it may get delayed in holidays.
2. Production Time: If the item is made-to-order or requires customization, this is the time taken to produce or prepare the item. For pre-made items, this step may be skipped or minimal.

  • Wall Sconces or Simple Pendant Lights: Production Time = 8 to 10 Business Days
  • Complex Large Chandeliers: Production Time = 15 to 20 Business Days
  • Sofas, Tables, and Chairs: Production Time = 30 to 40 Business Days
3. Shipping Time: This refers to the time it takes for the order to be delivered to the customer after it has been shipped. It depends on the shipping method chosen and the delivery location. Please refer the below Shipping Time Form
 Country

Shipping Time

(working days)

United States

Expedited Shipping: 3-7 

Standard Shipping: 25-30

Canada

Expedited Shipping: 3-7 

Standard Shipping: 40-45

United Kingdom

Expedited Shipping: 7-10 

Standard Shipping: 40-45

Europe Union Countries

Expedited Shipping: 8-15

Standard Shipping: 48-55

Australia

Expedited Shipping: 8-14

Standard Shipping: 30-35

United Arab Emirates

Expedited Shipping: 2-10

Standard Shipping: 25-30

 Mexico

Expedited Shipping: 7-20

Standard Shipping: 50-55

India

Standard Shipping: 45-50

Japan

Standard Shipping: 20-25

 

Please Note:

A. Customs policies vary by country, and the recipient may need to pay customs or import duties upon delivery. For sea freight, Lyfairs will cover these costs for addresses in North America, Europe (excluding Romania, Switzerland, Turkey, and Norway), Asia, New Zealand, or Australia. For air freight, only shipments to the United States are covered.

B. Due to the long shipping time, you may not see updated logistics information for about 3 weeks. Please don't worry as this is normal, and the goods are still at sea. Once the shipment arrives locally and clears customs, we will email you the tracking number. Please check your email for this information. You can track your parcel by clicking the link in the email and entering the tracking number on the provided website.

C. Expedited shipping does not mean you will receive your order within 5-7 days after placing it. The total delivery time includes the order processing time (1 business day), production time(Please refer to the shipping time form above), and shipping time (5-7 days).

D. For delivery addresses in the U.S. such as airports, docks, ports, construction sites, container freight stations, markets, exhibitions, amusement parks, campsites, hotels, parks or resorts, churches or places of worship, country clubs or golf courses, zoos, farms or ranches, plantations, forest addresses, mines, Native American reservations, business centers, nursing homes, hospitals, clinics, government agencies, military bases/facilities, casinos, dormitories, schools or universities, non-standard equipment/self-storage locations, narrow roads, dirt roads, one-way streets, gas stations, and similar locations, a fee of $150 USD will be applied.

E. If you require White Glove Service, please contact us. A fee of $300 USD will be applicable.

F. If you want to change the address after delivery, as long as the goods are still at sea and have not yet arrived at your location, you can change the address for free. Once the goods have arrived at your location, and you request to change the address (within your own country), A reassignment fee of $80-150 will be charged. After you confirm the specific re-delivery address, we will inform you of the specific delivery fee amount.

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FAQ

1. HOW TO PLACE AN ORDER?

Choose the quantity you want, then click "Add to Bag" or "Buy It Now." You will be prompted to create an account. Simply follow the instructions until you receive confirmation that the transaction has been accepted

2. DO YOU HAVE A MAXIMUM QUANTITY AND AMOUNT OF AN ORDER?

We have no exact limitation of an order.

 

3. WHAT KINDS OF PAYMENT CAN I USE?

 You can use Visa, MasterCard, American Express, or debit cards with the Visa/MasterCard logo; as well as PayPal. All payment methods are safe and secure. Please note that personal checks and money orders are not accepted.

 

4. WHY MY PAYMENT HAS BEEN REJECTED?

Payment rejection can occur for several reasons. Here are some common ones to consider:

  • Insufficient Funds: The most straightforward reason is that there may not be enough funds in your bank account or on your card to complete the purchase.
  • Incorrect Payment Details: If there’s an error in entering your card number, expiration date, or CVV code, the payment may be rejected.
  • Bank Security Checks: Sometimes banks automatically block transactions they perceive as suspicious or out of character. You may need to contact your bank to approve the transaction.
  • Card Restrictions: Some cards have limitations on international purchases or online transactions. This can lead to a payment rejection if the store is based in a different country.
  • Expired Card: If your card has expired, the payment will not go through.
  • Payment Gateway Issues: The payment processor (such as PayPal, Stripe, etc.) might be experiencing technical difficulties or may have temporarily blocked the transaction.
  • High Transaction Amount: Some banks may block transactions if the purchase amount exceeds a set limit.

You can try the following steps to resolve the issue:

  • Double-check your payment details.
  • Try a different payment method.
  • Contact your bank to make sure the payment isn't being blocked.
  • Contact us at support@lyfairs.co.uk to check if we are experiencing payment gateway issues.

 

5. HOW CAN I CANCEL OR CHANGE MY ORDER?

If you need to cancel or change your order, you can do so on the order page by yourself. If you need to cancel or modify the order after it has been processed and shipped, please contact us at support@lyfairs.co.uk as soon as possible. After canceling your order, if there is no dispute, your refund will be credited to your account in about 5 working days. To receive a full refund to your original form of payment, please review our RETURN POLICY to properly prepare your return order, and return the products to us according to the directions.

 

6. HOW TO TRACK MY ORDER?

After you successfully place your order and make payment, we will send you an order confirmation email (please note that there may be a delay if it is a holiday). Once the production of your goods is completed, we will ship the goods within a week and you will receive a notification once the goods have been shipped. Due to the long shipping time, you may not see updated logistics information for about 3 weeks. Please don't worry as this is normal, and the goods are still at sea. Once the goods arrive at the local area and clear customs, we will send you the logistics tracking number via email. Please check it carefully. By clicking the provided link in this email and entering the parcel number on the website, you can track your parcel.

 

7. WHERE CAN I VIEW MY ORDER HISTORY?

If you are a registered member, you can view your order history on your account order page.

 

8. WHAT IF I WANT TO DELIVER TO ANOTHER LOCATION?

You can change your billing address and enter the required shipping address in the appropriate fields when place an order or contact us before the order has been processed and shipped. If you want to change the address after delivery, as long as the goods are still at sea and have not yet arrived at your location, you can change the address for free. Once the goods have arrived at your location, and you request to change the address (within your own country), A reassignment fee of $80-150 will be charged. After you confirm the specific re-delivery address, we will inform you of the specific delivery fee amount.

 

9. WHAT CAN I DO IF I HAVE NOT RECEIVED MY ORDER?

Most parcels will arrive on time, but there are occasions when the tracking may indicate that a parcel has been delivered even though you have not received it. If this happens, please follow the steps below or contact us:

(1)Check to see if someone else at your address accepted the package without notifying you.

(2)Please be patient and wait for up to 12 hours. In some cases, the shipping company may deliver the items to your doorstep within 12 hours of confirming the delivery. You can also contact the carrier using the logistics order number to confirm the delivery details again.

 

10. WHAT CAN I DO IF THERE ARE MISSING OR DAMAGED PRODUCTS IN MY ORDER?

If the product you receive does not match your order or if it is damaged, please contact us via email at support@lyfairs.co.uk with a picture of the product's condition and return the product in its original condition and packaging. If the return or exchange is due to our mistake, we will cover the cost. For more information, please review our RETURN POLICY.

 

11. WHAT IF I FORGET MY USERNAME OR PASSWORD?

No need to worry. If you forget your username, you can contact us and provide your phone number. We will help you locate your information. If you forget your password, simply go to the 'Sign in' page and click on 'Forgotten Password'. A link to change your password will be sent to your email address. If needed, you can also register for a new account.

 

12. HOW TO UPDATE MY PERSONAL INFORMATION?

The personal information gathered when you created a secure account can be changed by you at any time by managing your account online. Simply log into your account and change the information you want.

 

13. WHAT IF I WANT TO ASK AN EXPERT FOR ADVICE?

You can contact us with your questions by support@lyfairs.co.uk via email.

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Refund Policy

Lyfairs Return Policy 

At Lyfairs, we pride ourselves on offering the finest, high-end chandeliers and furniture to enhance the elegance of your space. Your satisfaction is of utmost importance to us, and we strive to ensure every purchase meets your expectations. Please review our comprehensive refund and return policy below.

Eligibility for Returns

Our chandeliers and furniture are handcrafted with precision and detail. To maintain the integrity of our products and provide you with the highest quality items, we accept returns under the following conditions:

  • Time Frame: You may request a return within 90 days of receiving your purchase.
  • Condition: The item must be in its original, unused condition with all packaging and accessories intact. Items that show signs of installation, use, damage, or alteration will not be eligible for a return.
  • Documentation: Proof of purchase and photos of the item must be provided when initiating a return request.

Non-Refundable Items

  • Custom Orders: Due to the bespoke nature of our custom-designed chandeliers and furniture, these items are not eligible for return or refund.
  • Clearance Items: All clearance items are final sale and are not eligible for return or refund.

How to return:

Please pack it well and contact us support@lyfairs.co.uk. Our customer service will send the shipping label to you.   

Warehouse Address

  • USA Warehouse: 3080 12th St Riverside CA 92507 
  • Canada Warehouse: 159 Don Hillock Drive, Unit 1 Aurora, Ontario, Canada, L4G 0K2
  • Australia Warehouse: 8/40 Brodie St Rydalmere NSW 2116 
  • UK Warehouse: Unit7 Brunel Way, Thetford, Norfolk    

If you want to return the item and it has no damage or quality issues, please note that you will be responsible for covering the cost of shipping the item back to our warehouse. If the item is damaged during the return transit, our team will evaluate and refund an appropriate amount based on its condition. A damage fee starting at 25% of the purchase price will apply. Please note if the item is considered unsalvageable, we may not be able to provide any refund.

Damaged or Defective Items

In the rare event that your goods arrive damaged or defective, please notify us within 48 hours of delivery:

  • Email [support@lyfairs.co.uk] with your order number, photos of the damage or defect, and any other relevant details.
  • Once verified, we will offer an exchange, repair, or full refund, including return shipping costs, depending on the severity of the damage and availability of the product.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange your goods for the same model, please contact our customer service team at [support@lyfairs.com].

Cancellation Policy

If you need to cancel or change your order, you can do so on the order page by yourself. If you need to cancel or modify the order after it has been processed and shipped, please contact us at support@lyfairs.co.uk as soon as possible. After canceling your order, if there is no dispute, your refund will be credited to your account in about 5 working days. 

     Cancellation before payment
     1. Log into "My Account" and click on "My Orders".
     2. Click on the order number that you would like to cancel.
     3. Click on “Delete this order” and confirm that you want to cancel it.

     Cancellation after payment
     Please note that we may offer a corresponding cancellation policy or solution to customer’s inquiries based on the different product categories.                           

  1. Orders canceled before shipping are eligible for a full refund, except for customized products.
  2. For customized items,If you decide to cancel a customized item after we have already sent it out before you receive it, please note that the customization fee will not be refunded. 
  3. Once your order has been shipped, if you want to cancle it please contact us at support@lyfairs.co.uk

Any purchase on lyfairs.com indicates that you have read, understood, and agreed with our Cancellation & Return Policy stated above. Lyfairs reserves the right to make changes and/or improvements to this policy. 

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